Verify Your mx66 Account
Account verification is how we make sure your balance belongs to you and nobody else. The process asks for a government-issued ID — MyKad is the standard document for Malaysian accounts — and sometimes a selfie or a recent utility statement to confirm your address. Submit everything through the verification section inside your account settings. Once approved, the verified status stays on
your account permanently; you won't repeat the process unless we flag a change in account details. Verification also unlocks higher withdrawal thresholds, so it's worth doing early rather than waiting until you have a large payout pending.
- Go to account settings — Log in, open your profile, and tap 'Verify Account'. The form tells you exactly which documents are needed for your account type.
- Upload your MyKad or passport — Take a clear photo of both sides of your MyKad, or the photo page of your passport. Blurry or cropped images delay the review.
- Submit a supporting document if requested — Some accounts require a recent utility bill or bank statement showing your registered address. Upload it in the same form.
- Wait for approval confirmation — Our team reviews submissions and sends an in-account notification when verification is approved or if anything needs resubmitting.